How to Refund a Course
We want you to be satisfied, which is why all eligible courses purchased on our website can be returned within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.
Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds. Learn more about our refund policy.
How to request a refund from your Purchase history
If you are accessing our site through a web browser, you can quickly request a refund from the Purchase History page by following these steps.
1. Navigate to your Purchase histo.
2. Locate the course you wish to refund.
3. Below the course title, click Request Refund. You will be directed to the course refund page.
4. If your course was purchased as part of a shopping cart transaction, click View all courses to expand the shopping cart and then click Request Refund below the course title.
5. Next, select your Refund Method.
6. Select a reason why you’re requesting a full or partial refund (please see below) for the course and then enter a brief description.
7. Click Submit.
Requesting a partial refund
If you wish to request a partial refund, please be sure that you have selected a reason for a partial refund request and not a full refund. If you have selected a partial refund option, a notification confirming that you are requesting a partial refund will appear.
Refund status
After you’ve submitted your refund request you can check the status of your refund in your purchase history. You will also be sent an email confirming that your refund request has been processed.